Privacy Policy
Last updated: March 15, 2024
At HotelAudits, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We collect information that you provide directly to us, including:
• Account information (name, email, phone number)
• Hotel information (property details, location, performance data)
• Usage information (features accessed, reports generated)
• Payment information (processed securely through our payment providers)
We also automatically collect certain information about your device and how you interact with HotelAudits.
2. How We Use Your Information
We use the collected information for:
• Providing and improving our services
• Analyzing market trends and generating insights
• Communicating with you about your account
• Processing your payments
• Complying with legal obligations
We do not sell your personal information to third parties.
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data. This includes:
• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers
While we take reasonable steps to protect your information, no system is completely secure.
4. Data Sharing
We may share your information with:
• Service providers who assist in our operations
• Professional advisors (legal, accounting)
• Law enforcement when required by law
All third parties are contractually obligated to protect your information.
5. Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data
Contact us to exercise these rights.
6. Cookies and Tracking
We use cookies and similar technologies to:
• Maintain your session
• Remember your preferences
• Analyze how you use our service
• Improve our platform
You can control cookie settings through your browser.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and other legal mechanisms.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Questions about our Privacy Policy?
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@hotelaudits.com